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2014 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

33

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue by Account Concentration

Average

+25% Profit

+25% Growth

% of Revenue Derived from

Largest Account

4.1%

4.2%

6.4%

High

11.8%

Low

1.2%

10 Largest Accounts

14.8%

14.9%

21.2%

High

33.1%

Low

2.9%

Average

+25% Profit

+25% Growth

“Other” Group Life & Health* Revenue (% from source)

Life

26.4%

*

24.3%

Disability

14.7%

*

16.0%

Dental & Vision

25.5%

*

28.7%

Retirement/Pension

7.8%

*

0.0%

Worksite/Voluntary/Supplement

14.7%

*

0.0%

Long-Term Care

2.0%

*

1.3%

Employee Benefits TPA

9.0%

*

29.7%

All Other

0.0%

*

0.0%

*Insufficient Data

*Excludes Group Medical