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2014 Best

Practices Study

Agencies

with Revenues

Between

$1,250,000 and

$2,500,000

39

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

Administrative Expenses

Amortization of Intangibles

0.8%

0.1%

2.7%

Officer Life

0.2%

0.1%

0.0%

Interest

0.4%

0.2%

0.5%

Other

0.0%

0.1%

0.0%

Total Administrative

1.4%

0.5%

3.2%

Total Expenses

77.0%

63.0%

72.5%

Pre-Tax Profit (Loss)

23.0%

37.0%

27.5%

EBITDA

25.1%

37.7%

32.1%

Average

+25% Profit

+25% Growth

Expense Growth Over Prior Year

Compensation Expense

8.4%

4.7%

10.0%

Selling Expense

9.3%

13.9%

8.8%

Operating Expense

10.3%

30.0%

30.0%

Administrative Expense

-12.2%

*

-7.8%

Expenses

(as % of Net Revenues) —

continued

Expenses

(as % of Net Revenues)

*Insufficient Data

Compensation

Selling

Operating

Administrative

0%

10%

20%

30%

40%

50%

60%

Average

+25% Profit

+25% Growth

4.2% 4.7% 3.7%

16.1% 16.1% 17.8%

1.4% 0.5%

3.2%

55.3%

47.8%

41.7%