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2014 Best

Practices Study

Agencies

with Revenues

Between

$2,500,000 and

$5,000,000

69

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

23.3

20.5

24.8

Revenue Per Employee

$156,595

$170,253

$139,829

Compensation Per Employee

$92,306

$86,511

$85,039

Spread Per Employee

$64,289

$83,742

$54,790

Average

+25% Profit

+25% Growth

Average number of Agency Employees

that work remotely

2.3

3.9

2.1

% of Agencies with Remote Workers

41.7%

66.7%

44.4%

Employee Productivity

Administrative Staff

Accounting & HR Department Info

Average

Top 25%

Accounting Department

Total Number of Employees in Accounting Department

1.2

High

2.5

Low

0.2

Revenue per Accounting Employee

$2,910,834

$3,946,716

Total Payroll for Accounting Employees

$65,413

Accounting Payroll as % of Net Revenue

1.8%

HR Department

Total Number of Employees in HR Department

0.6

High

1.0

Low

0.2

Revenue per HR Employee

$3,595,102

$4,539,036

Total Payroll for HR Employees

$37,328

HR Payroll as % of Net Revenue

1.0%

Revenue Per Employee Compensation Per Employee Spread Per Employee

$0

$50K

$100K

$150K

$200K

$250K

$156,595

$170,253

$139,829

$92,306

$86,511

$85,039

$64,289

$83,742

Average

+25% Profit

+25% Growth

$

54,790