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2014 Best

Practices Study

Agencies

with Revenues

Between

$2,500,000 and

$5,000,000

74

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Service/Sales Support Staff

Average

Top 25%

Commercial P&C Service/Sales Support

Number

6.9

High

17.0

Low

2.3

Average Revenue per Staff

$295,717

$437,893

Total Commercial Service Payroll ($)

$378,495

Payroll (as % of Total Commercial Revenue)

19.2%

Bonds P&C Service/Sales Support Staff

Number

1.1

High

4.0

Low

0.2

Average Revenue per Staff

$122,855

$172,408

Total Bond Service Payroll ($)

$52,597

Payroll (as % of Total Bond Revenue)

30.7%

Personal P&C Service/Sales Support Staff

Number

5.1

High

14.0

Low

0.5

Average Revenue per Staff

$197,956

$294,746

Total Personal Service Payroll ($)

$212,140

Payroll (as % of Total Personal Revenue)

24.5%

Group L&H Service/Sales Support Staff

Number

1.3

High

4.0

Low

0.2

Average Revenue per Staff

$310,919

$616,749

Total Group L&H Service Payroll ($)

$68,657

Payroll (as % of Total Group L&H Revenue)

20.1%

Individual L&H Service/Sales Support Staff

Number

0.6

High

2.0

Low

0.1

Average Revenue per Staff

$134,131

$235,754

Total Individual L&H Service Payroll ($)

$24,042

Payroll (as % of Total Individual L&H Revenue)

28.6%

Multi-Line Service/Sales Support Staff

Number

*

High

*

Low

*

Average Revenue per Staff

*

*

Total Multi-Line Service Payroll ($)

*

Payroll (as % of Total Multi-Line Revenue)

*

*Insufficient Data