2014 Best
Practices Study
Agencies
with Revenues
Between
$2,500,000 and
$5,000,000
74
Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
6.9
High
17.0
Low
2.3
Average Revenue per Staff
$295,717
$437,893
Total Commercial Service Payroll ($)
$378,495
Payroll (as % of Total Commercial Revenue)
19.2%
Bonds P&C Service/Sales Support Staff
Number
1.1
High
4.0
Low
0.2
Average Revenue per Staff
$122,855
$172,408
Total Bond Service Payroll ($)
$52,597
Payroll (as % of Total Bond Revenue)
30.7%
Personal P&C Service/Sales Support Staff
Number
5.1
High
14.0
Low
0.5
Average Revenue per Staff
$197,956
$294,746
Total Personal Service Payroll ($)
$212,140
Payroll (as % of Total Personal Revenue)
24.5%
Group L&H Service/Sales Support Staff
Number
1.3
High
4.0
Low
0.2
Average Revenue per Staff
$310,919
$616,749
Total Group L&H Service Payroll ($)
$68,657
Payroll (as % of Total Group L&H Revenue)
20.1%
Individual L&H Service/Sales Support Staff
Number
0.6
High
2.0
Low
0.1
Average Revenue per Staff
$134,131
$235,754
Total Individual L&H Service Payroll ($)
$24,042
Payroll (as % of Total Individual L&H Revenue)
28.6%
Multi-Line Service/Sales Support Staff
Number
*
High
*
Low
*
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data