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2013 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

128

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue from Top Insurance Carriers

Average

+25% Profit

+25% Growth

P&C Commission Income from Top Carrier

Top P&C

Carrier

$1,049,464

$1,242,156

$994,524

as % of Agency Net Revenue

14.9%

19.4%

14.6%

Top 3 P&C

Carriers

$2,071,681

$2,182,555

$2,016,321

as % of Agency Net Revenue

29.1%

34.2%

29.1%

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carrier

as % of Net Rev from

Top L&H/F

Carrier

6.2%

4.1%

5.3%

as % of Net Rev from

Top 3 L&H/F

Carriers

9.5%

5.9%

10.0%

+25% Profit

Average

Mid/Large

Commerical

34.4%

Personal

37.9%

Small

Commercial

27.8%

Mid/Large

Commerical

37.7%

Personal

38.1%

Small

Commercial

24.3%

Mid/Large

Commerical

36.5%

Personal

47.9%

Small

Commercial

15.7%

+25% Growth

Top P&C Carrier

—Breakdown By Line of Business

Top 3 P&C Carriers

—Breakdown By Line of Business

Mid/Large

Commerical

38.3%

+25% Growth

+25% Profit

Average

Mid/Large

Commerical

28.3%

Personal

40.3%

Small

Commercial

31.4%

Personal

34.5%

Small

Commercial

27.1%

Mid/Large

Commerical

44.5%

Personal

39.0%

Small

Commercial

16.5%