123 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$5,000,000 and
$10,000,000
123
Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Producers/Sales Support
Number
14.0
High
39.7
Low
3.5
Average Revenue per Staff
$296,020
$475,420
Total Commercial Service Payroll ($)
$736,696
Payroll (as % of Total Commercial Revenue)
21.1%
Bonds P&C Service/Sales Support Staff
Number
1.3
High
3.0
Low
0.2
Average Revenue per Staff
$182,469
$188,413
Total Bond Service Payroll ($)
$66,605
Payroll (as % of Total Bond Revenue)
27.2%
Personal P&C Service/Sales Support Staff
Number
8.8
High
30.0
Low
1.0
Average Revenue per Staff
$202,405
$308,666
Total Personal Service Payroll ($)
$364,083
Payroll (as % of Total Personal Revenue)
23.9%
Group L&H Service/Sales Support Staff
Number
3.5
High
11.0
Low
0.5
Average Revenue per Staff
$389,211
$611,921
Total Group L&H Service Payroll ($)
$189,438
Payroll (as % of Total Group L&H Revenue)
15.8%
Individual L&H Service/Sales Support Staff
Number
0.9
High
2.0
Low
0.1
Average Revenue per Staff
$178,159
$330,844
Total Individual L&H Service Payroll ($)
$38,320
Payroll (as % of Total Individual L&H Revenue)
26.6%
Multi-Line Service/Sales Support Staff
Number
2.8
High
13.0
Low
1.0
Average Revenue per Staff
$915,621
*
Total Multi-Line Service Payroll ($)
$147,444
Payroll (as % of Total Multi-Line Revenue)
10.6%
*Insufficient Data