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2013 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

119

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

Agency Practices

% of Agencies with Threshold below which

New / Renewal Commissions are not paid

59.1%

70.0%

70.0%

$ Amount of Commercial P&C Threshold

$1,217

$550

$550

$ Amount of Personal P&C Threshold

$738

$0

$50

$ Amount of Group L&H Threshold

$1,629

$250

$400

% of Agencies That Give/Assign Books of

Business to New Producers

37.2%

50.0%

50.0%

Reduce Commission on Assigned Book

50.0%

60.0%

20.0%

Number of Points Reduced

6

10

3

% of Agencies that Raise Reduced Rate

Over Time

20.5%

20.0%

0.0%

Restrictive Covenants

Use of

Restrictive Covenants

+25% Profit

Average

+25% Growth

All Producers Have Signed

Some Producers Have Signed

None Have Signed

Have No Producers Except Agency Owners

85.7%

7.1%

7.1%

0.0%

90.0%

0.0%

10.0%

0.0%

90.0%

10.0%

0.0%

0.0%

Commission Practices