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2013 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

117

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Most Successful Producer Productivity

Commercial P&C

Group L&H

New Commissions Produced Annually

Average

$103,695

$98,372

Top 25%

$184,668

$219,289

Total Commissions in Producer’s Book

Average

$906,364

$625,429

Top 25%

$1,637,556

$1,278,180

Average Commissions per Account

Average

$10,736

$8,848

Top 25%

$30,208

$19,673

Most Successful Producer Productivity

How Most Successful Producers Spent Time

Soliciting

New Business

36.9%

Servicing

Existing Accounts

44.8%

Personal

Training/

Education/

Prof. Dev.

7.3%

Soliciting

New Business

36.7%

Mgmt/Personnel/

Agency Admin.

9.2%

Mgmt/Personnel/

Agency Admin.

10.5%

Servicing

Existing Accounts

45.5%

Personal

Training/

Education/

Prof. Dev.

9.2%

Most Successful P&C Producer

Most Successful L&H Producer

Personal Lines Producers, someone whose main responsibility is to solicit and write new personal

lines accounts and is not responsible for the day-to-day servicing of the business, can be very

productive. On average the most successful Personal Lines producer in this revenue category

generated

$71,124

per year in new personal lines commissions with an average commission

per account of

$612

. (Typically, the total commissions in the producer’s book are not tracked

since they are not paid renewal commission. Most often, the producers receive a base salary plus

new business commissions.)