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2013 Best

Practices Study

Agencies

with

Revenues

Over

$25,000,000

192

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue from Top Insurance Carriers

Average

+25% Profit

+25% Growth

P&C Commission Income from Top Carrier

Top P&C

Carrier

$3,449,214

$4,146,933

$3,986,328

as % of Agency Net Revenue

6.7%

7.3%

7.8%

Top 3 P&C

Carriers

$7,955,668

$9,845,047

$8,605,420

as % of Agency Net Revenue

15.4%

17.4%

17.3%

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carrier

as % of Net Rev from

Top L&H/F

Carrier

6.3%

6.8%

5.3%

as % of Net Rev from

Top 3 L&H/F

Carriers

12.2%

12.2%

10.1%

+25% Profit

Average

Mid/Large

Commerical

68.5%

Personal

12.4%

Small

Commercial

19.1%

Mid/Large

Commerical

71.7%

Personal

11.3%

Small

Commercial

17.0%

Mid/Large

Commerical

73.7%

Personal

11.4%

Small

Commercial

14.9%

+25% Growth

Mid/Large

Commerical

70.2%

+25% Growth

+25% Profit

Average

Mid/Large

Commerical

74.3%

Personal

10.7%

Small

Commercial

15.0%

Personal

14.1%

Small

Commercial

15.7%

Mid/Large

Commerical

78.0%

Personal

8.2%

Small

Commercial

13.8%

Top P&C Carrier

—Breakdown By Line of Business

Top 3 P&C Carriers

—Breakdown By Line of Business