187 / 204
2013 Best
Practices Study
Agencies
with
Revenues
Over
$25,000,000
187
Analysis of Agencies with Revenues Over $25,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Producers/Sales Support
Number
96.1
High
237.0
Low
35.0
Average Revenue per Staff
$304,018
$373,113
Total Commercial Service Payroll ($)
$5,736,677
Payroll (as % of Total Commercial Revenue)
19.8%
Bonds P&C Service/Sales Support Staff
Number
4.5
High
15.0
Low
1.0
Average Revenue per Staff
$421,102
$641,910
Total Bond Service Payroll ($)
$287,373
Payroll (as % of Total Bond Revenue)
18.3%
Personal P&C Service/Sales Support Staff
Number
13.9
High
44.9
Low
1.0
Average Revenue per Staff
$207,727
$314,312
Total Personal Service Payroll ($)
$627,287
Payroll (as % of Total Personal Revenue)
25.1%
Group L&H Service/Sales Support Staff
Number
33.2
High
109.0
Low
5.0
Average Revenue per Staff
$417,790
$564,774
Total Group L&H Service Payroll ($)
$2,036,967
Payroll (as % of Total Group L&H Revenue)
15.3%
Individual L&H Service/Sales Support Staff
Number
2.8
High
10.9
Low
0.1
Average Revenue per Staff
$298,642
$623,984
Total Individual L&H Service Payroll ($)
$143,085
Payroll (as % of Total Individual L&H Revenue)
28.2%
Multi-Line Service/Sales Support Staff
Number
*
High
*
Low
*
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data