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2013 Best

Practices Study

Agencies

with

Revenues

Over

$25,000,000

183

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Use of

Restrictive Covenants

+25% Profit

Average

+25% Growth

All Producers Have Signed

Some Producers Have Signed

None Have Signed

Have No Producers Except Agency Owners

87.0%

8.7%

4.3%

0.0%

100.0%

0.0%

0.0%

0.0%

100.0%

0.0%

0.0%

0.0%

Average

+25% Profit

+25% Growth

Agency Practices

% of Agencies with Threshold below which

New / Renewal Commissions are not paid

73.1%

66.7%

66.7%

$ Amount of Commercial P&C Threshold

$4,147

$3,500

$7,000

$ Amount of Personal P&C Threshold

$3,400

$750

$5,250

$ Amount of Group L&H Threshold

$4,285

$2,833

$6,500

% of Agencies That Give/Assign Books of

Business to New Producers

46.2%

16.7%

50.0%

Reduce Commission on Assigned Book

73.1%

66.7%

66.7%

Number of Points Reduced

8

13

14

% of Agencies that Raise Reduced Rate

Over Time

34.6%

16.7%

16.7%

Restrictive Covenants

Commission Practices