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2013 Best

Practices Study

Agencies

with Revenues

Between

$2,500,000 and

$5,000,000

85

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Most Successful Producer Productivity

Commercial P&C

Group L&H

New Commissions Produced Annually

Average

$92,066

$58,774

Top 25%

$179,813

$113,833

Total Commissions in Producer’s Book

Average

$603,504

$346,769

Top 25%

$924,830

$660,328

Average Commissions per Account

Average

$6,062

$4,631

Top 25%

$14,824

$10,556

Most Successful Producer Productivity

How Most Successful Producers Spent Time

Soliciting

New Business

33.0%

Servicing

Existing Accounts

54.8%

Personal

Training/

Education/

Prof. Dev.

5.8%

Soliciting

New Business

37.6%

Mgmt/Personnel/

Agency Admin.

6.2%

Mgmt/Personnel/

Agency Admin.

13.3%

Servicing

Existing Accounts

43.2%

Personal

Training/

Education/

Prof. Dev.

6.0%

Most Successful P&C Producer

Most Successful L&H Producer

Personal Lines Producers, someone whose main responsibility is to solicit and write new personal

lines accounts and is not responsible for the day-to-day servicing of the business, can be very

productive. On average the most successful Personal Lines producer in this revenue category

generated

$68,557

per year in new personal lines commissions with an average commission

per account of

$388

. (Typically, the total commissions in the producer’s book are not tracked

since they are not paid renewal commission. Most often, the producers receive a base salary plus

new business commissions.)