2013 Best
Practices Study
Agencies
with Revenues
Between
$2,500,000 and
$5,000,000
91
Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Producers/Sales Support
Number
6.5
High
15.0
Low
1.9
Average Revenue per Staff
$318,983
$468,749
Total Commercial Service Payroll ($)
$335,218
Payroll (as % of Total Commercial Revenue)
17.6%
Bonds P&C Service/Sales Support Staff
Number
1.1
High
4.0
Low
0.1
Average Revenue per Staff
$120,817
$129,069
Total Bond Service Payroll ($)
$51,862
Payroll (as % of Total Bond Revenue)
26.2%
Personal P&C Service/Sales Support Staff
Number
4.2
High
12.0
Low
0.5
Average Revenue per Staff
$202,299
$310,100
Total Personal Service Payroll ($)
$161,422
Payroll (as % of Total Personal Revenue)
22.0%
Group L&H Service/Sales Support Staff
Number
1.2
High
3.0
Low
0.3
Average Revenue per Staff
$310,909
$563,167
Total Group L&H Service Payroll ($)
$54,965
Payroll (as % of Total Group L&H Revenue)
18.3%
Individual L&H Service/Sales Support Staff
Number
0.6
High
2.0
Low
0.2
Average Revenue per Staff
$79,439
*
Total Individual L&H Service Payroll ($)
$25,124
Payroll (as % of Total Individual L&H Revenue)
37.2%
Multi-Line Service/Sales Support Staff
Number
*
High
*
Low
*
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data