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2013 Best

Practices Study

Agencies

with Revenues

Between

$2,500,000 and

$5,000,000

96

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenue from Top Insurance Carriers

Average

+25% Profit

+25% Growth

P&C Commission Income from Top Carrier

Top P&C

Carrier

$655,190

$728,557

$798,266

as % of Agency Net Revenue

19.7%

22.6%

23.4%

Top 3 P&C

Carriers

$1,219,025

$1,219,845

$1,328,412

as % of Agency Net Revenue

37.2%

39.7%

40.8%

Average

+25% Profit

+25% Growth

L&H/F Commission Income from Top Carrier

as % of Net Rev from

Top L&H/F

Carrier

5.0%

3.8%

6.9%

as % of Net Rev from

Top 3 L&H/F

Carriers

7.6%

5.9%

9.4%

+25% Profit

Average

Mid/Large

Commerical

37.2%

Personal

36.9%

Small

Commercial

25.9%

Mid/Large

Commerical

39.7%

Personal

35.9%

Small

Commercial

24.5%

Mid/Large

Commerical

54.5%

Personal

25.4%

Small

Commercial

20.1%

+25% Growth

Top P&C Carrier

—Breakdown By Line of Business

Top 3 P&C Carriers

—Breakdown By Line of Business

Mid/Large

Commerical

40.5%

+25% Growth

+25% Profit

Average

Mid/Large

Commerical

32.0%

Personal

42.9%

Small

Commercial

25.1%

Personal

34.1%

Small

Commercial

25.4%

Mid/Large

Commerical

45.3%

Personal

30.2%

Small

Commercial

24.5%