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2013 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

102

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Mgmt. Perspectives

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Average Total Revenues: $7,182,620

Population Density of Metropolitan AreasWhere Home Office is Located

Average

+25% Profit

+25% Growth

Less than 50,000

25.6%

30.0%

10.0%

50,000 – 250,000

23.3%

30.0%

20.0%

250,000 – 1,000,000

14.0%

10.0%

0.0%

More than 1,000,000

37.2%

30.0%

70.0%

Corporate Structure

C

18.6%

10.0%

10.0%

S

60.5%

60.0%

60.0%

Partnership

7.0%

10.0%

10.0%

LLC

14.0%

20.0%

20.0%

Sole Proprietorship

0.0%

0.0%

0.0%

Average Number of Agency Locations

(Main Offices and Branch Offices)

3.3

2.8

3.7

# of States Offices are Located in

1.2

1.1

1.0

Agency has an ESOP

9.3%

20.0%

0.0%

% of Stock Owned by ESOP

64.6%

59.7%

0.0%

Shareholders

Number of Shareholders (excluding ESOP)

4.4

4.4

3.4

High

13.0

Low

1.0

Ownership Percentage

% Owned by Largest Shareholder

56.8%

63.0%

74.0%

High

100.0%

Low

12.0%

Shareholder Age

Current Age of Largest Shareholder

57.9

61.7

57.6

Parent Corporation

Average

% of Agencies Owned by Another Corporation

7.3%

Description of Parent Corporation

Financial Institution

33.3%

National Broker

33.3%

Other

33.3%

Member of Group

% of Agencies Belonging to a Franchise, Cluster, Alli-

ance/Network or Aggregator Group

27.9%

Groups included Assurex Global, SIAA, IIANC, Master

Vision Partners, Insurors Group, Intersure, Keystone

Insurers Group, Benefits Advisors Network, Northern

United Agents Alliance, Combined Agents of America,

Insurance & Risk Managers and ARM South.

Profile

(of Agencies in this Study Group)

Reason for Joining Franchise/Cluster/etc.

Back Office

Support

14.3%

Profit

Sharing

57.1%

Other

28.6%

Other included sharing ideas with agencies of like

size and benchmarking.