107 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$5,000,000 and
$10,000,000
107
Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Average
Charge for Services
(routinely or
occasionally)
Do Not Charge
Property & Casualty
(% of agencies providing)
Claims Services (beyond traditional services)
29.5%
30.8%
69.2%
Loss Control/Engineering/Safety
47.7%
66.7%
33.3%
Risk Management Consulting
59.1%
61.5%
38.5%
Data Analysis
22.7%
40.0%
60.0%
Workers Comp TPA
13.6%
33.3%
66.7%
Premium Financing
40.9%
66.7%
33.3%
Self-Insurance Programs
13.6%
83.3%
16.7%
Household Contents Inventory Services
9.1%
25.0%
75.0%
Identity Theft Protection Programs
18.2%
50.0%
50.0%
Captive Ins. Company Consulting/Management
18.2%
75.0%
25.0%
Other
9.1%
50.0%
50.0%
Average
Charge for Services
(routinely or
occasionally)
Do Not Charge
Life & Health / Financial
(% of agencies providing)
Wellness
36.4%
56.2%
43.8%
Enrollment
56.8%
20.0%
80.0%
COBRA Administration
29.5%
53.8%
46.2%
Government Compliance Service
22.7%
30.0%
70.0%
Employee Benefits TPA
13.6%
66.7%
33.3%
HR Consulting
27.3%
58.3%
41.7%
Actuarial/Data Analysis
27.3%
50.0%
50.0%
Pension/401(k)
15.9%
66.7%
33.3%
Self-Insurance Programs
20.5%
50.0%
50.0%
Investment Products (Securities, Stocks)
6.8%
0.0%
100.0%
Zywave
59.1%
16.7%
83.3%
PEO (Employee Leasing Products & Services)
11.4%
60.0%
40.0%
Other
6.8%
66.7%
33.3%
Other included Loss Trending and Benefit Technology Consulting.
Other included Risk Management Information Services, Certificate Tracking, Mod Master, Zywave, and Captive
Opportunities.
Value Added Services/Other Products Provided
% of agencies that offer
Value Added Services:
84.1%