103 / 204
2013 Best
Practices Study
Agencies
with Revenues
Between
$5,000,000 and
$10,000,000
103
Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000
Key Benchmarks
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Revenues
Revenue by Source
(% of Gross Revenues)
(% by Source)
Average
+25% Profit
+25% Growth
Property & Casualty
Commercial Commissions & Fees
49.8%
46.8%
52.5%
Bonds
1.5%
0.2%
0.9%
Personal Commissions
23.2%
28.9%
22.3%
Value Added Services
1.6%
4.9%
0.7%
Contingent/Bonus
7.0%
8.0%
6.6%
Total P&C
83.1%
88.8%
83.0%
Life & Health/Financial
Group Medical Commissions & Fees
10.7%
6.2%
10.9%
All Other Group Commissions & Fees
2.5%
1.9%
1.5%
Individual L&H Commissions & Fees
1.4%
1.3%
0.9%
Bonus/Overrides
0.9%
0.2%
0.6%
Total L&H/Financial
15.5%
9.5%
13.9%
Investments
0.6%
1.1%
1.2%
Miscellaneous
0.8%
0.5%
2.0%
Gross Revenues
100.0%
100.0%
100.0%
Brokerage Commission Expense
0.6%
0.0%
0.5%
Net Revenues
99.4%
100.0%
99.5%
% Total Revenue
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
0.0%
P&C
Contingent/
Bonus
P&C
VAS
Fees
P&C
Personal
Comm
& Fees
P&C
Bonds
Comm
& Fees
P&C
Commercial
Comm
& Fees
L&H
Group
Medical
Comm
& Fees
L&H
All Other
Group
Comm
& Fees
L&H
Individual
Comm
& Fees
L&H
Bonus/
Overrides
Investments Miscellaneous
Average
+25% Profit
+25% Growth