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CAPGEMINI: PEOPLE, CORPORATE SOCIAL RESPONSIBILITY (CSR) AND BUSINESS ETHICS
3.2 People and Talent Management
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111
Registration Document 2016 — Capgemini
Breakdown of workforce by age √:
2014-2016 changes
over 40 years.
Netherlands are the only countries with an average age at or just
less than 35 years is stable at 63.3% with a slight increase of the
countries and Central Europe. The percentage of employees aged
geographies from +0.4 to +0.6 while it decreased in Nordic
grew in Latin America, Southern Europe and North America
United Kingdom, Sweden, Canada, Finland, Denmark and the
in Guatemala, India, China, Morocco and Romania, while the
below 25 years category. Average age is lowest, below 30 years,
recruits). The average age is stable in most countries however it
thanks to the hiring of young graduates (close to 40% of total
headcount growth in India where the average age is below 30 and
2016 to 33.5 years (-0.1 year vs. 2015), mostly due to the
headcount. The average age of employees decreased slightly in
The coverage rate for the data below is 98.7% of year-end
december 2014
december 2015
december 2016
13.1%
15.3%
15.5%
47.2%
48.0%
47.8%
23.6%
22.9%
22.8%
11.5%
9.9%
9.8%
4.4%
3.9%
4.0%
< 20-24 years
25-34 years
35-44 years
45-54 years 55 years and +
into Capgemini payroll through the usual recruiting cycle during
through acquisition/big deals).
the period and accounted in headcount (it excludes recruits made
significant increase over the average number of hires during the
hired more than 50,000 employees for the first time in its history: a
Against a still uncertain economic situation in 2016, the Group
2016 (100% coverage for recruits). Hires are people on-boarded
past decade ending the year with more than 53,700 recruits in
hires√
External
transfers
Acquisitions/
2005 (reminder)
14,453
712
2010
30,139
7,579
2011
32,713
3,158
2012
31,100
769
2013
32,369
193
2014
39,925
2,110
2015
46,181
30,265
2016
53,784
1,462
economy.
organically by more than 8,100 people in 2016 (and inorganically
headcount by -8.5% due to the recession of the Brazilian
America and in particular Brazil, is showing a decrease in
Group organic net headcount growth. On the contrary, Latin
by a further 1,000 people), representing overall more than 70% of
geographic regions and countries, with offshore countries
This increase was not observed in the same way across all
of all recruitment in 2016. India saw its headcount grow
contributing strongly to this recruitment dynamics, with two-thirds
Services market is more dynamic) than in Continental Europe or
being higher in Asia-Pacific, Poland and India (where the IT
the last ten years, which reached 19.7% in 2007.
North America. This rate is still, however, below the peak rate of
In this still volatile environment, the employee turnover rate (the
percentage of voluntary departures) declined by 1pt to 18.3%,
rate
Turnover
2005 (reminder)
15.4%
2010
16.3%
2011
18.1%
2012
17.0%
2013
16.8%
2014
17.8%
2015 (w/o IGATE data)
19.3%
2016
18.3%
retirement, end of short term contracts...)
leavers (individual dismissals and collective redundancy plans,
22.7% √ . It covers both voluntary (resignations...) and involuntary
The total turnover rate for 2016 (100% coverage rate) was at
line with industry norms, using appropriate response initiatives
attrition rate is constantly monitored to ensure that it remains in
level of the last past 10 years at around 34,200. The associated
The number of voluntary departures in volume was at the highest
region.
according to the needs of each business line and geographical
geographies
Promoting responsible employment across our
our social and economic engagement and responsibility in three
community engagement (refer to section 3.4.1), we demonstrate
addition to being a major employer and our actions in the field of
economic impact in many of the countries in which it operates. In
partnerships & events.
key areas: education & mentoring, responsible recruitment and
over 53,000 recruits, Capgemini makes an important social and
40 countries, and with this year’s Group-record high number of
As the employer of more than 193,000 people in over
Education & mentoring
mentoring projects and training initiatives.
specific recruitment & placement programs, engaging in
better bridging education and our business activities, through
education. For this reason, we run several initiatives aiming at
category every year, we strongly recognize the importance of
thereby creating more than 20,000 employment positions in this
As approximately 40% of our recruits are young graduates,
(250 employees in 2016), supporting the student all along the
volunteering Capgemini employee, who acts as a tutor
schools and universities – each student is mentored by a
2012 signature of three education agreements and the creation of
professions and careers Capgemini Group offers. Following the
mentoring of students enrolled in engineering and management
Capgemini. Organizations such as
Passeport Avenir
facilitate
enabling students to be trained with, then ultimately join,
a specific university degree, several initiatives were launched
In France, a number of job fairs have been set up with universities
and other higher education institutions to showcase the