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PRESENTATION OF THE GROUP AND ITS ACTIVITIES
1.5 A solid performance in 2016, reflecting further maturity of the Group
1
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Registration Document 2016 — Capgemini
Insights & Data
of IT platforms to manage insights and data.
decision centers. To this end, the Group uses three fields of
the relevant business activity for the client; and finally, the creation
conversion of the data into useful information, then into insights in
industry: data collection, in particular data from sensors;
expertise, making Capgemini an unconventional player in our
context, the role of the
Insights & Data
service is to provide our
of business competitiveness in the decades to come. In such a
insights we draw from this data will act as the most effective driver
Digital revolution we are witnessing. Capgemini’s vision is that the
particular, ensure they are delivered at the right time to the right
clients with relevant actionable insights to their business and, in
connected (
via
the Internet of Things), data is the heart of the
In a world where people and things are becoming more and more
Digital Customer Experience
Cybersecurity
,
Cloud
) enabling companies to undergo an
Transformation
,
Insights & Data
,
Digital
Manufacturing
,
its ability to draw on the Group’s other fields of expertise (
Digital
end-to-end transformation.
increasingly intelligent and adaptive. The service also benefits from
design and the integration of IT systems, which are becoming
encompasses transformation consultancy, customer experience
service is fully equipped to handle this complexity because it
customer experience. Of course, creating a high-quality customer
counts nowadays is your ability to provide a compelling, engaging
organization and its IT systems. The
Digital Customer Experience
ecosystem, and necessitates a radical transformation of the
requires an extensive knowledge of a company’s customer
experience and turning it into a driver for growth is complicated. It
world where new technologies drive new behaviors, it’s no longer
Customer experience is the catalyst for Digital transformation. In a
enough to rely on your products as the critical differentiator; what
North America.
consultancy — also helped to strengthen Capgemini Consulting in
Fahrenheit 212 — a strategy and innovation development
customer relations market). The recent purchase of
(one of Capgemini’s technology partners and a leader in the
marketing. This is thanks to Oinio’s partnership with Salesforce
and the implementation of Cloud-based CRM solutions and Digital
Munich, Oinio is one of the major European players in consulting
strengthened our
Digital Customer Experience
service. Based in
In early 2016, Capgemini announced two acquisitions that
Manufacturing
solutions focus on improving the Digital maturity of
technology converge. Capgemini can help. Our
Digital
however, demands new thinking as operations and information
gains, cost savings, and improved revenue. Transforming digitally,
products, assets and operations offer the potential for productivity
Digital is changing the game for manufacturers. Smart, connected
sustainable competitive advantage from their Digital investments.
Management (PLM), asset management, operations management,
core manufacturing functions across Product Lifecycle
ecosystem of partners, to ensure our industrial clients gain
network of global Applied Innovation Exchanges and a strong
expertise in consulting and technology services, combined with a
system simulation, and industrial cybersecurity. We draw on deep
Digital Manufacturing
well as in the onboard telematics for data collection. Capgemini’s
expertise in the mechanical and electronic design of products, as
Through these different business lines, the Group is able to offer
(Cybersecurity, Connectivity, Analytics, Cloud) to help the industry
service. Finally, Capgemini has all the technological expertise
manufacturers in widespread locations, with the same quality of
global presence also makes us a partner of choice to support
Things.
to successfully make the jump into the age of the Internet of
Digital to meet two types of needs: the optimization of industrial
Capgemini’s
Digital Manufacturing
service uses all the benefits of
configurations of production processes, factories and
proactive maintenance, etc.) and increasingly intelligent
operations management (remote management, preventive and
Operations Technology (OT) and the Company’s IT systems.
expertise, we are one of the few players that bring together
markets. As a provider of both technological and consulting
infrastructure. The Group benefits from a unique position in these
Cloud as a strong platform for growth
1.5.2
priority for the Group in 2016.
Together with Digital, Cloud services business remained a key
accelerates, it’s becoming a ubiquitous delivery option for all kinds
Cloud is no longer an emerging technology: As adoption
The new normal.
of IT. This is reflected in the Group’s Cloud headline ‘Cloud first:
geographies, trending towards public Cloud, especially in the
Cloud adoption continues to grow strongly across all sectors and
most mature markets such as North America. Our clients
each workload to the environment which meets its requirements
increasingly hybrid and multi-Cloud model, enabling them to move
new services. Most of our enterprise clients are adopting an
Digital innovation, agility, scale, and reduced time to market for
while migrating the applications portfolio to the Cloud.
best. This allows performance and risk factors to be balanced
modernize infrastructure and reduce costs, but as an enabler of
increasingly see Cloud technologies not just as a way to
Cloud-native applications, and SaaS implementation.
services including assessment and migration, development of
and public Cloud managed services. In between come applications
infrastructure services that encompass many private Cloud options,
expertise in defining a Cloud strategy and roadmap, to
way of working for the enterprise. These range from advisory
Choice
, a complete portfolio of services that deliver a Cloud-first
The Group meets the needs of enterprise customers with
Cloud