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Teams: Small companies or branches /
divisions within larger companies.
This one day workshop provides teams with an increased understanding of how customers define
“exceptional” customer service, and the behaviors that promote the delivery of consistent
exceptional customer service. The workshop culminates in a exercise in which the team creates
(and commits to) a specific customer service mission statement with supporting objectives. This
mission statement provides the foundation for creating a customer oriented team culture.
OFFERED
Provided to companies upon request.
Please contact
Mike Shandsif interested.
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