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2005 BEST PRACTICES STUDY - APPENDIX

118

REGIONAL ANALYSIS

AGENCIES WITH REVENUES

GREATER THAN

$2,500,000

Northeast

Southeast

Midwest

Southwest

West

% of Agencies Located in each Region

Growth

Net Revenue Growth

10.6% 11.6% 9.8% 4.6% 11.2%

Profitability as % of Net Revenues

Pre-tax Profit

17.3% 16.3% 14.5% 18.9% 12.5%

Pro Forma Pre-tax Profit

24.4% 21.6% 20.4% 25.4% 14.5%

Operating Pre-tax Profit

5.3% 7.7% 2.7% 7.4% 1.9%

Productivity

Revenue per Employee

$150,326 $155,191 $147,765 $147,202 $153,178

Compensation per Employee

$91,345 $99,299 $96,828 $92,780 $100,136

Spread per Employee

$58,982 $55,891 $50,937 $54,422 $53,042

Pay Levels for Producers

Commercial P&C Producers

$155,059 $208,059 $192,976 $167,882 $214,681

Personal P&C Producers

$81,598 $72,576 $69,016 $63,203

*

Life & Health Producers

$200,225 $204,684 $162,860 $125,136 $145,712

Multiline Producers

$167,668 $174,411 $182,576 $149,107 $199,305

Pay Levels for CSRs

Commercial P&C CSRs

$47,763 $42,739 $43,112 $48,919 $50,926

Personal P&C CSRs

$38,883 $35,136 $35,730 $35,189 $40,959

Life & Health CSRs

$44,736 $43,130 $41,486 $45,216 $50,339

Multiline CSRs

*

*

*

*

*

Number of Carriers

PL - National

7.1

9.1

4.4

5.3

10.2

PL - Regional

7.3

3.2

5.8

2.8

3.0

CL - National

14.2

23.6

10.9

11.1

36.4

CL - Regional

10.4

14.3

19.5

8.6

18.8

EB - All

25.6

29.9

44.0

31.6

39.5

Service Center Use

Total PL Commissions placed

in Carrier Service Centers

20.9% 27.2% 16.6% 32.1% 45.6%

Total CL Commissions placed

in Carrier Service Centers

6.6% 7.8% 1.6% 3.7% 3.9%

% of Agencies Making an Acquisition

in the Last 12 Months

22.2% 20.7% 20.8% 16.7% 23.5%

*Insufficient Data