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2005 BEST PRACTICES STUDY - APPENDIX

116

POPULATION DENSITY

AGENCIES WITH REVENUES

GREATER THAN

$2,500,000

Population Density:

Less than

500,000

50,000 to

250,000

250,000 to

1,000,000

Over

1,000,000

% of Agencies Located in Each Population Size

13.8% 28.4% 26.6% 31.2%

Net Revenue Growth

13.8% 7.7% 9.5% 11.2%

Profitability as % of Net Revenues

Pre-tax Profit

19.7% 17.9% 13.5% 14.3%

Pro Forma Pre-tax Profit

24.0% 23.9% 20.6% 18.4%

Operating Pre-tax Profit

9.5% 6.9% 3.5% 2.8%

Productivity

Revenue per Employee

$141,300 $146,274 $156,591 $155,323

Compensation per Employee

$81,428 $90,703 $103,384 $101,593

Spread per Employee

$59,873 $55,571 $53,207 $53,730

Pay Levels for Producers

Commercial P&C Producers

$166,752 $168,677 $209,754 $196,361

Personal P&C Producers

$44,664 $59,014 $86,977 $84,359

Life & Health Producers

$156,419 $129,813 $257,607 $156,917

Multiline Producers

$196,114 $177,576 $180,339 $162,829

Pay Levels for CSRs

Commercial P&C CSRs

$39,611 $42,069 $44,563 $52,695

Personal P&C CSRs

$32,080 $34,954 $36,549 $42,057

Life & Health CSRs

$40,676 $39,168 $42,241 $50,685

Multiline CSRs

*

*

*

*

Number of Carriers

PL - National

7.9

5.4

8.9

7.5

PL - Regional

7.0

5.0

3.2

4.7

CL - National

17.1

15.3

20.9

21.9

CL - Regional

10.9

17.2

12.7

15.5

EB - All

25.5

30.2

34.4

37.1

Service Center Use

Total PL Commissions placed

in Carrier Service Centers

*

21.0% 27.5% 35.3%

Total CL Commissions placed

in Carrier Service Centers

1.9% 5.8% 3.5% 6.0%

*Insufficient Data