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INFORMS Nashville – 2016

35

3 - Information Dissemination Through Social Media In

Humanitarian Operations

Eunae Yoo, Arizona State University, Tempe, AZ, United States,

eunae.yoo@asu.edu

, Elliot Rabinovich, Bin Gu, William Rand,

Mahyar Eftekhar

For humanitarian operations, the distribution of information is critical to support

the effective and efficient delivery of goods and services. Since social media

facilitates real-time information sharing, humanitarian organizations have started

leveraging these platforms to communicate with their stakeholders. Our research

examines information diffusion patterns on social media during disasters, taking

into account the underlying social network among users. From our results, we

identify how humanitarian organizations can improve information propagation

on social media in emergencies.

4 - Disaster Cycle Management: Matching Supply And Demand Of

Social Support Through Social Media.

Alfonso Pedraza-Martinez, Indiana University,

alpedraz@indiana.edu,

Lucy Yan

We study information management during the disaster cycle. This research

investigates the match of social support supply provided by organizations and

social support demand from social media users during the stages of preparedness,

response and early recovery. Using the case of Hurricane Sandy, 2012 we find a

mismatch between supply and demand for social support and provide discussions

on alleviating the mismatch. Moreover, we study how actionable operations

management content posted by organizations affects their interaction with users

through social media.

SA52

214-MCC

Prevailing Issues in Public Sector OR

Sponsored: Public Sector OR

Sponsored Session

Chair: Ebru Bish, Virginia Tech, Dept of Industrial and Systems

Engineering, Blacksburg, VA, 24061, United States,

ebru@vt.edu

1 - The Probabilistic Independence Of Mass Killings In The

United States

Douglas M King, Lecturer, University of Illinois at Urbana-

Champaign, 117 Transportation Building, 104 S Mathews Avenue,

Urbana, IL, 61801, United States,

dmking@illinois.edu

,

Sheldon Jacobson

As mass killings are increasingly visible in media coverage, understanding

patterns in their occurrence becomes increasingly important. This talk finds that

the 300 mass killings taking place in the United States from 2006 to 2016, as

documented by USA Today, have a temporal distribution indistinguishable from a

homogeneous Poisson process. This result suggests that these events are

independent in that the occurrence of one mass killing does not indicate whether

another is imminent.

2 - Adaptive Array-based Screening For Heterogeneous Populations

Hrayer Aprahamian, Virginia Tech, 250 Durham, Blacksburg, VA,

24061, United States,

ahrayer@vt.edu

, Ebru Korular Bish,

Douglas R Bish

Group (pooled) testing has seen many applications, especially in the context of

public health, blood screening, and genetics. We consider a special form of group

testing called “array-based testing,” which takes advantage of overlapping pools.

We model an adaptive and informative testing scheme that considers important

test and population characteristics, including imperfect tests, dilution effect, and

heterogeneity in the population, and determine the structure of the optimal

testing design and optimal assignment of the heterogeneous subjects to the pools.

Our case study indicates that the proposed optimization-based model leads to a

substantial improvement over current practices.

3 - Prevalence Estimation Through Pooled Testing

Ngoc Nguyen, Virginia Tech,

ntn@vt.edu,

Ebru Korular Bish,

Douglas R Bish

Surveillance studies often rely on pooled testing in order to estimate the

unknown prevalence rate of an infection or a genetic disorder. Utilizing larger

pools reduces testing costs, but also leads to a loss of accuracy due to dilution

effects. We develop a mathematical model that considers this trade-off and

determines the optimal pool size as well as the optimal number of pools under

resource constraints. Our case study shows that this optimization-based approach

improves upon the accuracy of the prevalence rate estimate over current

approaches.

4 - Production And Distribution Capacity Planning For Mitigating

Urban Delivery Risk Of E-commerce

Mu Du, Dalian University of Technology, 509 School of

Management, No.2 Linggong Road, Dalian, 116023, China,

dumu.dlut@gmail.com

, Nan Kong

The integrated production and distribution capacity planning is vital to the supply

chains of perishable commodity B2C e-commerce, which are keen on reducing

production makespan and delivery lateness. However, significant challenge lies in

the uncertain delivery workload caused by traffic control and adverse weather

(e.g., smog) in Chinese urban areas. We formulate a two-stage stochastic

programming model and propose a stochastic branch and bound algorithm. We

report the impact of traffic control and adverse weather on the capacity planning

decisions, confounded by other factors.

SA53

Music Row 1- Omni

Topics in Revenue Generation from Innovation

Sponsored: Technology, Innovation Management &

Entrepreneurship

Sponsored Session

Chair: Pascale Crama, Singapore Management University, 50 Stamford

Road, Singapore, 178899, Singapore,

pcrama@smu.edu.sg

1 - Retaining Capable New Employees: Role Of Strategic Interaction

And The Learning Rate

Onesun Steve Yoo, University College London, London,

United Kingdom,

onesun.yoo@ucl.ac.uk

, Dharma Kwon

We study a two-sided game involving a firm and a newly hired employee whose

capability is not initially known to either party. As the employee performs, both

players learn and are presented with an option: the firm can terminate an

incapable employee, and a capable employee can leave the firm for greater

financial remuneration elsewhere. We examine the Markov perfect equilibrium

(MPE) termination strategies and payoffs that unfold. We report a

counterintuitive result: slower learning can increase the equilibrium payoff for

both parties. Our result identifies a nonfinancial way for firms to improve

retention of highly capable employees and create a win-win situation for both

parties.

2 - The Impact Of Valuation Heterogeneity And Network Structure On

Equilibrium Prices In Supply Networks

Alper Nakkas, Nova School of Business and Economics, Campus de

Campolide, VAT - 506030636, Lisbon, 1099-032, Portugal,

alper.nakkas@novasbe.pt

, Yi Xu

We study how valuation heterogeneity and network structure on equilibrium

prices in supply networks by identifying the main factors that influence the

equilibrium prices, trading pattern and surplus allocation in such networks. We

also show what types of links can be added into a supply network to improve its

competitiveness and/or efficiency.

3 - Signaling Product Quality Through A Trial Period

Gulru Ozkan-Seely, University of Washington – Bothell, Bothell,

WA, 98033, United States,

gulru@uw.edu

, Shouqiang Wang

We evaluate a firm’s pricing and timing strategies when launching via a time-

locked trial period a new product that has privately observable product quality.

While the trial period allows consumers to learn about the product quality (a

phenomenon we term a learning effect), a longer trial period increases the

heterogeneity of consumers’ willingness-to-pay for the firm (a phenomenon we

term a dispersion effect). The dispersion effect exacerbates the firm’s pricing

difficulty and generates an informational cost, warranting a longer trial period as

a credible signal of the firm’s superior product quality. In a key finding, we show

that a firm can use the price and the trial length as dual signals.

4 - An Experimental Study Of Idea Evaluation Process

Zhijian Cui, IE Business School,

Zhijian.cui@ie.edu

With an online experiment, this study compares the efficacy of two idea

evaluation processes commonly observed in practice: ranking and scoring. We

find that the scoring process has a higher evaluation accuracy than the ranking

process. In addition, providing more information and domain-specific expertise

could improve the evaluation accuracy of scoring process, but not the ranking

process.

SA53