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78

Adopted FY 2017-18 Budget

Infrastructure - Engineering & Inspections

Departmental Objectives

PERFORMANCE MEASURES

2015-16

2016-17

2017-18

2018-19

Actual

Budget

Adopted

Projected

Workload Measures

Number of plan reviews conducted

1,638

1,600

1,600

1,600

Number of work orders completed

84,696

80,942

81,000

81,000

Number of City facility audits performed

88

88

87

87

Number of roadway footage inspected

274,994

280,000

280,000

280,000

Number of linear feet of new sidewalk installed

200,176

200,000

200,000

200,000

Efficiency Measures

Average cost per plan review

$357

$349

$349

$349

Percent of major facilities audited

100%

100%

100%

100%

Percent of City of Greensboro inspection costs compared

to other jurisdictions

54.6%

57.4%

57.4%

57.4%

Average number of inspections per day per inspector

18.6

18.3

18.3

18.3

Effectiveness Measures

Percent of plan reviews completed within time

commitments

88%

98%

98%

98%

Percent of work orders completed on time

84%

84%

84%

84%

Percent of construction projects completed within targeted

90%

100%

100%

100%

Percent of trades inspections completed within targeted

88%

88%

90%

90%

Average grade for facilities capital renewal maintenance

C

C

C

C

Promote and educate employees on workplace safety.

Promote a collaborative, efficient and responsive organizational environment that supports the needs of citizens, businesses and

developers in the Greensboro area.

Provide for the construction of City resources to support desired growth or a quality of life that is attractive to economic development.

Take measures to ensure regulatory compliance standards are met.

Identify and implement cost saving measures and increase revenue generating opportunities.

Provide cost efficient inspection services as compared with other North Carolina jurisdictions.

Maintain City assets and resources to provide efficient and effective municipal services.

Develop and manage departmental budgets that efficiently provide for quality service to meet the demands of the community.

Provide a safe transportation system that ensures mobility for all users.

Develop and implement strategies to promote environmentally sound practices.

Provide support to public safety personnel and residents.

Provide training and certification opportunities to employees.

Complete work orders and mission critical functions within departmental adopted standards.

Support and promote City services and communicate effectively with both internal and external customers.