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User Experience

Live workplace data can be

displayed on kiosks or mobile

apps to show the availability

of work settings throughout

the workplace. Often the

greatest detractor from people’s

productivity can be the cost

of search, or in other words,

the time spent locating or

confirming the availability of

an appropriate work setting.

Data can be used to challenge

and question perceptions,

understand why certain trends

are appearing, while reducing

the friction and adding value

to the experience. Sensors

and a workplace app can also

be integrated with cafeteria

payment system, access control

and environmental settings

(temperature, light, music)

to create a truly unique user-

experience.

4

SENSORS TO THE RESCUE

Working too long and losing

focus?

Don’t worry, you will be

sent a notification to have a break.

Relax, take a walk, stretch. Based

on a study by Draugiem Group,

it is recommended that optimal

work/break ratio would be 52

minutes of work and a 17-minute

break.

Cannot find a large-sized

conference room for your weekly

team meetings because someone

is having a two-person meeting

in that room?

Don't worry, sensors

such as access control along with

mobile Wi-Fi triangulation will be

able to detect if the person who

booked the room is in the building

or not, thus releasing the space

if required. Imagine instant room

booking by simply just walking

in. Through data we can also

learn the habits of team meeting

attendance, and recommend

alternative spaces in order to use

the space efficiently.

Germ sensors on alert?

Something in the air?

Don't worry,

thermal imaging cameras will

detect and inform people if they

have a fever and advise them to

go to a doctor or work from home.

It reduces chances of infecting

other colleagues and prevents

people underestimating their

symptoms.

Where has the printer moved to?

Where is a stapler?

Don't worry,

by using Bluetooth stickers on

equipment and worksettings in

parallel with beacons, you can

track it all on a phone app or

kiosk. It will be easy to do a live

inventory of assets and furniture; a

simple scan of what’s in the office

and you will get a report with

the list of computers, monitors,

furniture and other equipment

owned by the company.

Where is my colleague? How are

the teams collaborating?

Don't

worry, sociometric sensors are

wearables that understand posture

and movement, conversation

flow, speaking time, voice tone,

speed of speech, cortisol level

based on tone of voice, speech

volume and etc. Each badge

contains a microphone, infrared,

accelerometer, and a Bluetooth

connection. This opt-in system

allows you to understand the

physical interactions of workers.

By recommending a few changes

in how the social network of the

company worked, Sociometric

was able to increase sales by 11%

in a business that had flat growth.

Understanding individual and

group performance can lead to

significant returns.

39

MACIEJ MARKOWSKI

Partner, Head of Workplace

Strategy CEE

Global Occupier Services

maciej.markowski@cushwake.com

ALEKSANDER SZYBILSKI

Consultant, Workplace Strategy

Global Occupier Services

aleksander.szybilski@cushwake.com

KAWSAR MIAH

Consultant

Strategic Consulting, EMEA

kawsar.miah@cushwake.com