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2

2

ONE AMBITION: TO IMPROVE THE WELL-BEING OF ALL

2. Creating great living places

33

SAINT-GOBAIN

- REGISTRATION DOCUMENT 2016

The Multi-Comfort program, demonstrating solution effectiveness

2.3.2

influencers – long-term innovations that will shape our

surroundings and improve our quality of life.

For Saint-Gobain, innovation is also about new ways of

thinking. The Group is leveraging the breadth of its portfolio

of Activities to develop new systems and solutions for

developing new systems that reinforce building performance.

Through its innovation centers, Saint-Gobain designs and

develops – in close partnership with customers and other

In addition to its innovation centers, “demo houses” are built

to illustrate the Multi-Comfort program and prove that the

recommended solutions are not just theoretical, but rather

that they function as real buildings. This constitutes

indispensable support for the program.

and South America, and Asia, making them representative of

the diversity of users’ expectations in response to their

culture and subjective perception of comfort.

The data from the 27 new operational projects refine the

understanding of Multi-Comfort and thus the credibility of the

approach. These projects cover 18 countries in Europe, North

The Multi-Comfort program is being applied to several market

segments, newbuilding and renovation, individual and

collective housing, and non-residential building.

SUSTAINABLE AND COMFORTABLE SOLUTIONS

2.4

Developing sustainable and

2.4.1

comfortable solutions

Saint-Gobain has launched discussions on an integrated

approach to analyzing products and the portfolio of

construction solutions according to sustainability criteria.

buildings, as well as preserving natural resources.

Saint-Gobain develops innovative solutions for construction

and renovation which foster the development of

energy-efficient, comfortable, healthy and attractive

These discussions draw on tools such as:

the EHS Check-list, introduced in 2008 and part of the

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Saint-Gobain gate process in R&D;

the Eco-Innovation approach, and the associated tool box

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which began development in 2013;

made in 1990.

the Environmental Product Declarations, setting out the

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environmental impacts. The first of these declarations was

cycle. With regard to hazardous substances, the aim is to

prevent the use of new substances and reduce their use in

raw materials while reducing and controlling exposure levels.

These tools address the challenges of sustainable

construction in terms of environmental footprint in the

design, production and use of the Group’s solutions. They

reduce product environmental impacts and provide clear,

accurate environmental information on the contribution of

these sustainable solutions for use in obtaining a building

label. The EHS checklist also permits to qualitatively assess

substances integrated into product formulations and to

identify and reduce EHS impacts associated with product life

CertainTeed provides a calculator, the ecoScorecard, for

researching, evaluating and recording the environmental

characteristics of the products selected. This tool streamlines

the LEED building certification procedure.

Targeted communication for users and specifiers on the labels

in place strengthens the approach. Numerous local initiatives

are emerging, such as possible multi-brand brochures. Begun

in Spain, the idea has been adopted in Poland, the Czech

Republic and Italy, to promote Saint-Gobain’s comprehensive

line of sustainable solutions. Other activities or countries have

developed good digital practices. In the United States,

operational workshops alternating with guest speakers from

the following organizations who set out their vision for the

sustainable construction market: World Green Building

Council, World Business Council for Sustainable

Development, GRESB, etc.

In November 2016, the first-ever joint Multi-Comfort &

Sustainable Construction days brought together some

120 managers from Saint-Gobain’s marketing and R&D

centers. Presentations were given throughout these days on

the challenges of the Group’s sustainable construction

strategy and its Multi-Comfort program, with in-house

In addition to these actions, in 2016 Saint-Gobain initiated a

product stewardship policy, which will come true in 2017 by

the implementation of two pilots evaluating the CSR benefits

of a portfolio of products, a necessary stage before a

deployment on the overall Group.

Formulating and demonstrating the

2.4.2

Group’s value proposition

Significant effort has been required in terms of training,

explanation and demonstration to redefine the value

proposition, which is focused on comfort and sustainable

development, and this will continue to be the case.

development of physical premises where products can be

displayed and especially, where their features and impacts

can be easily demonstrated to a broad, non-expert audience.

For this purpose, in 2015 and 2016, the Habitat Committees in

the Group’s main countries were tasked with speeding up the

Following the Domolab, which opened in Aubervilliers in 2011,

and its equivalents in Russia, Italy and Spain, 2016 saw the

opening or renovation of a large number of these educational

showrooms:

in the Capivari R&D center in Brazil;

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in the Chennai R&D center in India;

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at the premises of the General Delegation in Copenhagen;

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