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ONE AMBITION: TO IMPROVE THE WELL-BEING OF ALL
5. A Group organization to serve customer and market needs
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SAINT-GOBAIN
- REGISTRATION DOCUMENT 2016
Main brands
Positioning
Fixing ceramic tiles, façade solutions, and technical, masonry and flooring mortars
Full pipe system solutions
Construction products specific to the North America housing market
Main competitors
Interior solutions
Armstrong (United States)
USG (United States)
Knauf (Germany)
Siniat (France)
Kingspan (Europe)
Owens Corning (United States)
Rockwool (Europe)
Technonicol (Russia)
Exterior solutions
Parex (Worldwide)
STO (Worldwide)
GAF (United States)
Ply Gem (United States)
XinXing (China)
Owens Corning (United States)
BE THE REFERENCE FOR CUSTOMERS, SUPPLIERS AND EMPLOYEES:
5.3
THE BUILDING DISTRIBUTION SECTOR
building, renovation and home improvement markets.
serves over seven million customers each year on the new
understanding of customers’ needs, be they building
The Building Distribution Sector brings the Group a thorough
professionals, private project owners or large companies. It
A word from the President
“In a highly competitive context, the major challenge
simplification of our customers’ journey to ensure their
for the Building Distribution Sector is the continued
enable us to make further progress towards profitable,
satisfaction, as the best guarantee of loyalty. This will
Building Distribution Sector
sustainable growth for our brands.”
Kåre Malo, President,
The Building Distribution Sector aims to be the Reference for
developed a network of strong and complementary brands,
its customers and suppliers alike. To accomplish this, it has
professionals, the private project owner, and small, medium
generalist, specialist and cross-channel, aimed at trade
positioned so as to cater for the specific needs of that
and large businesses. Each brand is rooted in its local market,
teams.
market. It relies on the dynamism, caliber and expertise of its
its brands, with the aim of providing the same level of service
cross-channel offer to drive profitable, sustainable growth for
strong logistics also mean that it can broaden its range of
and satisfaction for every type of customer. The Sector’s
availability. It continues to invest in developing its information
products and services and continue to improve product
productivity. These investments also contribute to improving
systems to enhance its internal efficiency and day-to-day
the customer experience.
The Sector is building on the development of its
KEY
FIGURES
Sites in
24
countries
Over
61,000
employees
Around
4,100
sales outlets
90 million
(1)
visitors/year to its brands' websites
qualified trade professionals in touch with private
Launch in France of an intermediation website that puts
project owners
Serves over
7 million
customers each year
Competitive position:
No. 1
in Europe
(1)
in Building Distribution
market
A major player
(1)
in the plumbing-heating-sanitaryware
Source: Saint-Gobain
(1)