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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

46

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

2012 Best

Practices Study

Agencies with

Revenues Between

$1,250,000 and

$2,500,000

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

26.7%

42.9%

28.6%

Decrease the Number of Carriers Represented

13.3%

14.3%

0.0%

Keep the Same Number of Carriers Represented

60.0%

42.9%

71.4%

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

0.0%

0.0%

0.0%

Decrease the Number of Carriers Represented

3.3%

14.3%

0.0%

Keep the Same Number of Carriers Represented

96.7%

85.7%

100.0%

12 Month Plans for Carrier Representation

P&C Carriers

L&H Carriers

Average

+25% Profit

+25% Growth

Service Center Use

Total Personal Lines Commission placed in

Carrier Service Center

20.0%

*

*

Total Commercial Lines Commission placed in

Carrier Service Center

4.9%

*

1.5%

Use of Carrier Service Centers

*Insufficient Data