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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

50

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

2012 Best

Practices Study

Agencies with

Revenues Between

$2,500,000 and

$5,000,000

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business**

Commercial P&C

5.1%

9.0%

10.2%

Personal P&C

1.9%

3.0%

7.2%

Group Medical

1.2%

3.7%

4.5%

All Other Group

-16.0%

-16.7%

-32.8%

Total Organic Growth

3.0%

7.6%

12.2%

Profit

Pro Forma Pretax Profit

21.7%

34.5%

27.8%

Pro Forma EBITDA

24.4%

35.4%

29.2%

Rule of 20 Score

15.8

25.9

25.6

Financial

Current Ratio

1.34:1

2.19:1

Receivable/Payable Ratio

36.2%

-5.2%

Accounts Receivables > 60 Days

15.0%

1.1%

Accounts Receivables > 90 Days

4.9%

-7.8%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$150,931

$167,543

$174,917

Compensation per Employee

$93,833

$99,815

$105,742

Spread per Employee

$57,097

$67,728

$69,175

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$62,236

$133,726

Personal P&C

$32,164

$58,051

Life & Health/Financial

$59,086

$130,027

Commissions Serviced per Service & Sales Support Staff

Average

Top 25%

Commercial P&C

$309,011

$447,375

Personal P&C

$199,013

$348,920

Life & Health / Financial

$288,255

$421,275

Key Benchmarks at a Glance

**Excludes any acquired revenue