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Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

59

2012 Best

Practices Study

Agencies with

Revenues Between

$2,500,000 and

$5,000,000

Average

+25% Profit

+25% Growth

Administrative Expenses

Amortization of Intangibles

1.0%

0.0%

1.0%

Officer Life

0.1%

0.1%

0.3%

Interest

0.7%

0.3%

0.4%

Other

0.4%

0.0%

0.2%

Total Administrative

2.2%

0.4%

0.9%

Total Expenses

82.4%

72.5%

78.1%

Pre-Tax Profit (Loss)

17.6%

27.5%

21.9%

EBITDA

20.3%

28.5%

23.2%

Average

+25% Profit

+25% Growth

Expense Growth Over Prior Year

Compensation Expense

3.0%

7.0%

9.4%

Selling Expense

-1.1%

-3.9%

16.3%

Operating Expense

3.7%

9.2%

11.3%

Administrative Expense

-1.4%

-12.3%

3.7%

Expenses

(as % of Net Revenues) —

continued

Expenses

(as % of Net Revenues)