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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

70

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

2012 Best

Practices Study

Agencies with

Revenues Between

$2,500,000 and

$5,000,000

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

21.2%

25.0%

25.0%

Decrease the Number of Carriers Represented

18.2%

12.5%

12.5%

Keep the Same Number of Carriers Represented

60.6%

62.5%

62.5%

Average

+25% Profit

+25% Growth

% of Agencies That Will:

Increase the Number of Carriers Represented

12.1%

12.5%

12.5%

Decrease the Number of Carriers Represented

6.1%

12.5%

0.0%

Keep the Same Number of Carriers Represented

81.8%

75.0%

87.5%

12 Month Plans for Carrier Representation

P&C Carriers

L&H Carriers

Average

+25% Profit

+25% Growth

Service Center Use

Total Personal Lines Commission placed in

Carrier Service Center

35.2%

*

*

Total Commercial Lines Commission placed in

Carrier Service Center

12.1%

29.2%

16.2%

Use of Carrier Service Centers

*Insufficient Data