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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

74

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

2012 Best

Practices Study

Agencies with

Revenues Between

$5,000,000 and

$10,000,000

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business**

Commercial P&C

4.8%

3.7%

6.9%

Personal P&C

1.1%

-0.2%

-0.1%

Group Medical

0.2%

2.4%

8.5%

All Other Group

-2.7%

-8.2%

-7.7%

Total Organic Growth

3.2%

4.3%

9.6%

Profit

Pro Forma Pretax Profit

18.7%

32.8%

23.4%

Pro Forma EBITDA

21.9%

34.8%

24.7%

Rule of 20 Score

14.5

21.0

19.0

Financial

Average

Top 25%

Current Ratio

1.34:1

1.91:1

Receivable/Payable Ratio

37.6%

-0.9%

Accounts Receivables > 60 Days

11.5%

1.4%

Accounts Receivables > 90 Days

5.5%

-7.8%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$166,061

$211,325

$188,015

Compensation per Employee

$110,653

$130,347

$126,085

Spread per Employee

$55,408

$80,978

$61,930

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$56,103

$82,140

Personal P&C

$40,427

$86,224

Life & Health/Financial

$87,307

$192,345

Commissions Serviced per Service & Sales Support Staff

Average

Top 25%

Commercial P&C

$371,342

$692,358

Personal P&C

$238,317

$384,151

Life & Health / Financial

$455,998

$675,467

Key Benchmarks at a Glance

**Excludes any acquired revenue