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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

78

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

2012 Best

Practices Study

Agencies with

Revenues Between

$5,000,000 and

$10,000,000

Revenue by Account Size

(as measured by Comm. & Fees – not premium)

Average

+25% Profit

+25% Growth

Commercial P&C

Total Commissions & Fees in Book

$3,628,842

$3,116,447

$3,687,349

Greater than $25,000

% of Book

34.4%

37.7%

46.3%

# of Accounts

22.2

22.3

25.4

Total Revenue

$1,313,720

$1,305,904

$1,707,562

Revenue per Account

$59,163

$58,473

$67,227

Between $10,000 and $25,000

% of Book

18.6%

18.0%

16.7%

# of Accounts

44.5

38.1

41.5

Total Revenue

$674,735

$562,441

$615,041

Revenue per Account

$15,167

$14,762

$14,820

Between $5,000 and $10,000

% of Book

12.0%

10.6%

10.1%

# of Accounts

62.6

50.0

52.8

Total Revenue

$436,136

$330,853

$371,667

Revenue per Account

$6,969

$6,617

$7,039

Less than $5,000

% of Book

35.0%

33.6%

26.9%

# of Accounts

2,419.1

2,162.8

2,014.3

Total Revenue

$1,268,336

$1,047,838

$993,079

Revenue per Account

$524

$484

$493

(as measured by number of lives)

Average

+25% Profit

+25% Growth

Group L&H/Financial

Total Commissions & Fees in Book

$1,283,993

$1,314,647

$1,492,210

Over 100 Lives

% of Book

32.9%

46.2%

46.2%

# of Accounts

9.6

13.3

12.4

Total Revenue

$509,885

$868,035

$774,879

Revenue per Account

$52,999

$65,336

$62,617

Between 50-100 Lives

% of Book

19.7%

24.8%

23.5%

# of Accounts

14.9

18.4

20.1

Total Revenue

$285,658

$408,032

$394,526

Revenue per Account

$19,168

$22,206

$19,604

Between 25-50 Lives

% of Book

15.8%

15.4%

16.0%

# of Accounts

26.4

40.4

34.6

Total Revenue

$222,298

$253,112

$269,145

Revenue per Account

$8,408

$6,269

$7,773

Under 25 Lives

% of Book

31.6%

13.5%

14.3%

# of Accounts

516.9

115.9

109.7

Total Revenue

$405,261

$178,107

$213,499

Revenue per Account

$784

$1,537

$1,947