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Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

83

2012 Best

Practices Study

Agencies with

Revenues Between

$5,000,000 and

$10,000,000

Average

+25% Profit

+25% Growth

Administrative Expenses

Amortization of Intangibles

1.4%

0.6%

0.2%

Officer Life

0.2%

0.3%

0.1%

Interest

0.9%

0.9%

0.3%

Other

0.4%

0.8%

0.0%

Total Administrative

2.9%

2.6%

0.6%

Total Expenses

86.7%

78.8%

83.2%

Pre-Tax Profit (Loss)

13.3%

21.2%

16.8%

EBITDA

16.6%

23.2%

18.0%

Average

+25% Profit

+25% Growth

Expense Growth Over Prior Year

Compensation Expense

2.5%

2.6%

5.2%

Selling Expense

2.2%

-12.3%

-4.8%

Operating Expense

2.0%

2.5%

-5.6%

Administrative Expense

-11.9%

-24.5%

-22.1%

Expenses

(as % of Net Revenues) —

continued

Expenses

(as % of Net Revenues)