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POPULATION DENSITY

AGENCIES WITH REVENUES LESS THAN $2,500,000

2004 BEST PRACTICES STUDY - APPENDIX

177

Population Density:

Less than

500,000

50,000 to

250,000

250,000 to

1,000,000

Over

1,000,000

% of Agencies Located in Each Population Size

51.2% 23.3% 16.3% 9.3%

Net Revenue Growth

15.4% 10.4% 16.5% 21.0%

Profitability as % of Net Revenues

Pre-tax Profit

21.2% 15.3% 24.7% 13.0%

Pro Forma Pre-tax Profit

27.1% 27.8% 28.8% 21.4%

Operating Pre-tax Profit

10.2% 4.7% 16.7% 3.4%

Productivity

Revenue per Employee

$102,528 $119,748 $119,007 $142,234

Compensation per Employee

$54,385 $68,656 $60,579 $89,463

Spread per Employee

$48,143 $51,092 $58,428 $52,772

Pay Levels for Producers

Commercial P&C Producers

$68,823 $98,208 $84,000 $124,716

Personal P&C Producers

$40,641 $46,660 $41,001

*

Life & Health Producers

$66,984 $74,978 $73,000

*

Multiline Producers

$59,357 $136,557 $83,750 $137,777

Pay Levels for CSRs

Commercial P&C CSRs

$31,609 $39,746 $40,167 $42,063

Personal P&C CSRs

$27,947 $33,056 $35,090 $36,473

Life & Health CSRs

$23,567 $35,333 $23,125 $25,375

Multiline CSRs

$26,441 $31,667 $40,400 $48,000

Number of Carriers

PL - National

2.9

3.0

2.1

2.3

PL - Regional

4.0

3.7

3.1

2.8

CL - National

2.7

4.8

2.5

4.8

CL - Regional

4.5

4.3

4.0

3.9

Service Center Use

Total PL Commissions placed

in Carrier Service Centers

30.5%

*

0.4%

*

Total CL Commissions placed

in Carrier Service Centers

*

0.1% 0.2% 3.1%

*Insufficient Data