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2004 BEST PRACTICES STUDY - APPENDIX
178
POPULATION DENSITY
AGENCIES WITH REVENUES GREATER THAN $2,500,000
Population Density:
Less than
500,000
50,000 to
250,000
250,000 to
1,000,000
Over
1,000,000
% of Agencies Located in Each Population Size
13.5% 25.2% 27.9% 33.3%
Net Revenue Growth
13.3% 15.2% 18.5% 17.7%
Profitability as % of Net Revenues
Pre-tax Profit
20.1% 16.1% 15.8% 13.7%
Pro Forma Pre-tax Profit
24.0% 22.4% 24.2% 20.6%
Operating Pre-tax Profit
9.7% 6.7% 6.3% 3.4%
Productivity
Revenue per Employee
$127,298 $145,104 $153,585 $151,080
Compensation per Employee
$73,471 $91,040 $98,517 $99,027
Spread per Employee
$53,827 $54,065 $55,068 $52,052
Pay Levels for Producers
Commercial P&C Producers
$137,625 $189,261 $184,122 $179,286
Personal P&C Producers
$44,262 $54,890 $71,747 $74,322
Life & Health Producers
$138,309 $137,476 $207,373 $161,471
Multiline Producers
$93,000 $139,529 $131,888 $182,624
Pay Levels for CSRs
Commercial P&C CSRs
$37,033 $40,196 $42,511 $47,240
Personal P&C CSRs
$31,776 $31,817 $35,485 $38,988
Life & Health CSRs
$35,114 $37,462 $39,964 $46,383
Multiline CSRs
*
*
*
*
Number of Carriers
PL - National
6.7
9.2
6.1
8.2
PL - Regional
6.5
4.7
3.3
4.1
CL - National
15.9
16.9
22.6
30.8
CL - Regional
14.7
16.3
8.1
15.5
Service Center Use
Total PL Commissions placed
in Carrier Service Centers
*
0.3
31.8% 28.9%
Total CL Commissions placed
in Carrier Service Centers
8.7% 0.0% 2.1% 3.1%
*Insufficient Data