2004 Best Practices Study

Other Best Practices Studies and Tools

In addition to providing benchmarks and documenting the business practices of leading agencies,

the IIABA and Reagan Consulting periodically address specific business practices or focus on

issues of critical importance to independent agencies. Such studies include

The Best Practices of

Leading Sales Organizations

and

The Best Practices for Perpetuation and Management

Succession

. Some of the tools designed to help agencies measure and improve their performance

include the

Agency Self-Diagnostic Tool

and the

Joint Agency Company Planner

. These Best

Practices studies and tools, which are part of a complete line of Best Practices products and serv-

ices, can be ordered through the IIABA Education Department (800-221-7917).

by the Independent Insurance Agents & Brokers of America

2004 BEST PRACTICES STUDY