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QUALITY STATEMENT
All YFAI facilities are certified to ISO/TS (International Organization for
Standardization/Technical Specification) 16949:2009 with a vision; to provide a better
life on board through superior automotive interior
solutions. Our Quality Policy is clear:
To exceed our customers’ expectations with
excellent operations, products and services,
delivered by passionate employees,
committed to continuous improvement.
We strive to accomplish this by maintaining the
certification, which is designed to address quality
management in the automotive supply
chain. ISO/TS16949:2009 certification is based
on eight quality management principles:
customer focus, leadership, involvement of
people, process approach, system approach to management, continual improvement,
fact-based decision making, and mutually beneficial supplier relationships.
The key benefits of being ISO/TS 16949:2009 certified include:
Helping retain current automotive customers and gain new ones by meeting
industry specific requirements.
Streamlining processes and procedures
that lead to product quality and service
improvements.
Demonstrating commitment to quality improves customer perception of the
organization.
Relentlessly pursuing the elimination of waste.
Striving to constantly improve the skills and competency of our workforce through
proactive training.
Fostering continuous improvement through teamwork and employee
empowerment.
Developing relationships with our suppliers that emphasize continuous
improvement in product quality, service, and support.
In addition to the ISO/TS16949:2009 certification, YFAI is certified and compliant with
ISO 14001 EMS standards. These standards minimize adverse environmental impacts




