John Marshall Bank Business Online Banking eGuide

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Page Background

3

Account Services 74

This section facilitates activities that involve managing accounts

Stop Payment

Stop Check Payments 75 Existing Stops . . . . . . . . . . . . . . . . . . . . . . . . . 76

Positive Pay

Manage Exceptions . . . . . . . . . . . . . . . . . . . . . . . 77 Enter Issues . . . . . . . . . . . . . . . . . . . . . . . . . 78 Import Issues . . . . . . . . . . . . . . . . . . . . . . . . . 79 Import Decisions 83 Update Issues . . . . . . . . . . . . . . . . . . . . . . . . . 84 Approve Issues . . . . . . . . . . . . . . . . . . . . . . . . 85 Exception Decisions 86 Outstanding Issues . . . . . . . . . . . . . . . . . . . . . . . 87 Stale Issues . . . . . . . . . . . . . . . . . . . . . . . . . 88 Issue Status . . . . . . . . . . . . . . . . . . . . . . . . . 89

Partial Account Reconciliation

Statements – Reconciliation 90 Activity – Reconciliation . . . . . . . . . . . . . . . . . . . . . 91 Administration . . . . . . . . . . . . . . . . . . . . . . . . . 92

This section facilitates communication with the bank, alert maintenance

and administration activities

Communications

Mail and Alerts 93 Sent Mail 94 Manage Alerts . . . . . . . . . . . . . . . . . . . . . . . . . 95 Contact Us 96

Company Administration

Manage Users 97 Manage Account Information . . . . . . . . . . . . . . . . . . . 103 Manage Approval Settings 104 Invalid Login Report . . . . . . . . . . . . . . . . . . . . . . 105 User Setup Report 106 Express Account Management . . . . . . . . . . . . . . . . . . 107 Manage SEC Codes – ACH Files . . . . . . . . . . . . . . . . . 108

Service Administration

Manage Positive Pay Settings 109

Self Administration

Change Password 110 Manage Contact Preferences . . . . . . . . . . . . . . . . . . . 111 Manage Favorites . . . . . . . . . . . . . . . . . . . . . . . 112 View User Activity Report . . . . . . . . . . . . . . . . . . . . 113