Chapter 3 PlacingaCall andOther BasicPhoneTasks
MakingTelephoneCalls
3-4
Cisco IPPhone 7960 and 7940SeriesUserGuide
78-10182-07
•
To put a call on hold, press the
Hold
soft key.
•
To return to the call, press the
Resume
soft key.
•
If multiple calls are on hold, use theNavigation button to select the desired
call before you press
Resume
.
•
Ifmultiplecalls onmultiple
lines
areonhold, press the
line
button for the line
towhich youwant to switch and use the Navigation button to select the
desired call. Press
Resume
.
If you cannot use the Navigation button because only one line displays on
your phone’s LCD screen, press the
line
button next to the call that youwant
to resume. If your phoneopens anew lineat this point, press the
EndCall
soft
key to return to the desired call.
TransferringaCall
Follow these steps to transfer a call to another phone.
Procedure
Step 1
During a call, press the
Trnsfer
soft key. This puts the call on hold.
Step 2
Dial the number or office extension towhich youwant to transfer the call.
Step 3
When it rings on the other end, press
Trnsfer
again. Or, when the party answers,
announce the call and then press
Trnsfer
.
Step 4
If you are using a handset, hang up.
If the party refuses the call, press the
Resume
soft key to return to the original
call.
RedialingaNumber
To redial themost recently dialed number, press the
Redial
soft key. Doing so
without lifting the handset activates the speakerphone or headset.
To redial anumber from a lineother thanyour primary line, select thedesired line
button and then press
Redial
.
