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Cisco IPPhone 7960 and 7940SeriesUser Guide
78-10182-07
Chapter 3 PlacingaCall andOtherBasicPhoneTasks
MakingConferenceCalls
HowCall ForwardingWorkswithYourVoiceMailSystem
Here are twoquestions that youmight have about using call forwardingwithyour
existing voicemail system:
If I cannot answer acall that I have forwarded toanother number,will thecall get
re-routed tomy voicemail system?
Yes—as long as the forwarded call is not picked up by a person or amechanical
answeringmachine.Althoughcall forwarding sends an incomingcall intended for
your Cisco IPPhone to another number, your Cisco IPPhone does not relinquish
the forwarded call unless the call is answered (in other words, picked up by a
person or amechanical answeringmachine). Your Cisco IP Phone considers a
forwarded call “unanswered” after a certain number of rings. Unanswered,
forwarded calls are redirected to your voicemail system (if one is available).
Can Iusecall forwarding tosendmycallsdirectly tovoicemail,without ringingmydesk
topphone?
Yes. Follow the procedure in the
and enter the
pilot number
for your voicemail systemwhen
you get to Step 3. The pilot number is the number that youwould normally dial
to access your voicemail messages remotely (from a home phone or mobile
phone, for example). If you do not know your pilot number, ask your system
administrator to provide it.
MakingConferenceCalls
YourCisco IPPhone supports conference calls, enablingyou to talkwithmultiple
parties at the same time.
This section covers the following topics:
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