SURREY PUBLIC LIBRARY
Division
Performance Measures
(Sustainability Pillar)
Actual
2015
Budget
2015 2016
1
2017 2018 2019 2020
PUBLIC SERVICES
# of transactions completed using the
Library’s materials collection
(Socio-Cultural)
4.86 M 5.00 M 4.90 M 4.95 M 5.00 M 5.05 M 5.10 M
# of enrolments in Summer Reading
Club and other literacy programs
(Socio-Cultural)
112.75 K 105 K
120 K 130 K 142 K 155 K 169 K
ADMINISTRATIVE
SERVICES
# of online access points available on
library premises
(Economic)
233
233
234
234
236
238
240
% of new customers signed up on
email notification
(Environmental)
60.5% 58% 62% 64% 66% 68% 70%
1 Budget figures from 2016 to 2020 have been revised to more accurately reflect current data and trends.
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PERFORMANCE MEASURES