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SURREY PUBLIC LIBRARY

Division

Performance Measures

(Sustainability Pillar)

Actual

2015

Budget

2015 2016

1

2017 2018 2019 2020

PUBLIC SERVICES

# of transactions completed using the

Library’s materials collection

(Socio-Cultural)

4.86 M 5.00 M 4.90 M 4.95 M 5.00 M 5.05 M 5.10 M

# of enrolments in Summer Reading

Club and other literacy programs

(Socio-Cultural)

112.75 K 105 K

120 K 130 K 142 K 155 K 169 K

ADMINISTRATIVE

SERVICES

# of online access points available on

library premises

(Economic)

233

233

234

234

236

238

240

% of new customers signed up on

email notification

(Environmental)

60.5% 58% 62% 64% 66% 68% 70%

1 Budget figures from 2016 to 2020 have been revised to more accurately reflect current data and trends.

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PERFORMANCE MEASURES