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109

2009 Best Practices Study | Agencies with Revenues Over $25,000,000 | Revenues/Expenses

Agencies with Revenues Over $25,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Revenue/Expense/Profit Summary

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

53.7%

51.1%

47.2%

Bonds

3.8%

4.0%

5.3%

Personal Lines

9.9%

15.6%

3.5%

VAS - P&C

1.3%

0.2%

0.4%

Contingent/Bonus

7.5%

6.6%

7.3%

Group Life & Health

19.3%

15.2%

29.1%

Individual Life & Health

0.6%

0.9%

0.4%

VAS - L&H

0.8%

0.0%

1.7%

Bonus/Overrides

0.9%

0.7%

2.0%

Investments

1.5%

4.0%

2.7%

Miscellaneous

0.8%

1.7%

0.4%

Total Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

2.8%

1.4%

1.7%

Net Revenues

97.2%

98.6%

98.3%

Expenses (as % of Net Revenues)

Compensation

64.3%

56.0%

64.1%

Selling

4.2%

3.9%

4.8%

Operating

14.8%

15.2%

16.7%

Administrative

3.0%

1.4%

1.4%

Total Expenses

86.3%

76.6%

87.0%

Pre-Tax Profit

13.7%

23.4%

13.0%

Pro Forma Pre-Tax Profit

1

16.4%

26.6%

18.5%

Operating Pre-Tax Profit

2

3.5%

11.9%

0.7%

EBITDA

3

17.9%

26.3%

15.8%

Pro Forma EBITDA

4

20.7%

29.4%

21.3%

1

Pre-tax Profits if

discretionary expenses

are eliminated (e.g.

certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization

4

EBITDA if discretionary

expenses are eliminated

(e.g. certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded