108
2009 Best Practices Study | Agencies with Revenues Over $25,000,000 | Revenues/Expenses
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Profile
Agencies with Revenues Over $25,000,000
Expenses
(continued)
Average
+25% Profit
+25% Growth
Operating Expenses
Occupancy Expenditures
3.7%
3.1%
4.4%
Occupancy Depreciation/Amortization
0.2%
0.1%
0.3%
Total Occupancy
4.0%
3.2%
4.7%
Office Equipment Expenditures
0.4%
0.4%
0.5%
Office Equipment Depreciation
0.8%
1.2%
1.1%
Total Office Equipment
1.2%
1.6%
1.7%
IT (Information Technology)
1.3%
1.2%
1.6%
IT Depreciation/Amortization
0.5%
0.4%
0.5%
Total IT
1.8%
1.6%
2.1%
Telephone
0.8%
0.7%
0.6%
Postage
0.5%
0.3%
0.4%
Supplies/Printing
0.8%
0.8%
0.9%
Dues/Subscriptions/Contributions
0.7%
0.7%
0.7%
Taxes/Licenses
0.3%
0.3%
0.4%
Insurance
1.6%
1.0%
1.9%
Professional Fees
1.1%
1.1%
1.3%
Bad Debts
0.1%
0.2%
0.1%
Outside Services
0.5%
0.3%
0.6%
Education/Training
0.3%
0.2%
0.3%
Miscellaneous
1.2%
3.2%
1.1%
Total Operating
14.8%
15.2%
16.7%
Administrative Expenses
Amortization of Intangibles
1.8%
0.4%
0.3%
Officer Life
0.2%
0.1%
0.3%
Interest
0.9%
0.6%
0.5%
Other
0.2%
0.3%
0.3%
Total Administrative
3.0%
1.4%
1.4%
Total Expenses
86.3%
76.6%
87.0%
Pre-Tax Profit (Loss)
13.7%
23.4%
13.0%
EBITDA
17.9%
26.3%
15.8%
Average
+25% Profit
+25% Growth
Growth Over Prior Year
Compensation Expense
5.9%
10.4%
12.5%
Selling Expense
5.3%
10.2%
13.0%
Operating Expense
7.5%
12.5%
18.1%
Administrative Expense
0.8%
-15.8%
-11.0%