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108

2009 Best Practices Study | Agencies with Revenues Over $25,000,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Over $25,000,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

3.7%

3.1%

4.4%

Occupancy Depreciation/Amortization

0.2%

0.1%

0.3%

Total Occupancy

4.0%

3.2%

4.7%

Office Equipment Expenditures

0.4%

0.4%

0.5%

Office Equipment Depreciation

0.8%

1.2%

1.1%

Total Office Equipment

1.2%

1.6%

1.7%

IT (Information Technology)

1.3%

1.2%

1.6%

IT Depreciation/Amortization

0.5%

0.4%

0.5%

Total IT

1.8%

1.6%

2.1%

Telephone

0.8%

0.7%

0.6%

Postage

0.5%

0.3%

0.4%

Supplies/Printing

0.8%

0.8%

0.9%

Dues/Subscriptions/Contributions

0.7%

0.7%

0.7%

Taxes/Licenses

0.3%

0.3%

0.4%

Insurance

1.6%

1.0%

1.9%

Professional Fees

1.1%

1.1%

1.3%

Bad Debts

0.1%

0.2%

0.1%

Outside Services

0.5%

0.3%

0.6%

Education/Training

0.3%

0.2%

0.3%

Miscellaneous

1.2%

3.2%

1.1%

Total Operating

14.8%

15.2%

16.7%

Administrative Expenses

Amortization of Intangibles

1.8%

0.4%

0.3%

Officer Life

0.2%

0.1%

0.3%

Interest

0.9%

0.6%

0.5%

Other

0.2%

0.3%

0.3%

Total Administrative

3.0%

1.4%

1.4%

Total Expenses

86.3%

76.6%

87.0%

Pre-Tax Profit (Loss)

13.7%

23.4%

13.0%

EBITDA

17.9%

26.3%

15.8%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

5.9%

10.4%

12.5%

Selling Expense

5.3%

10.2%

13.0%

Operating Expense

7.5%

12.5%

18.1%

Administrative Expense

0.8%

-15.8%

-11.0%