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48

2009 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Between $2,500,000 and $5,000,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

5.4%

5.4%

6.1%

Occupancy Depreciation/Amortization

0.2%

0.1%

0.2%

Total Occupancy

5.6%

5.5%

6.3%

Office Equipment Expenditures

0.6%

0.4%

0.5%

Office Equipment Depreciation

0.3%

0.0%

0.2%

Total Office Equipment

0.9%

0.5%

0.7%

IT (Information Technology)

1.4%

1.2%

1.3%

IT Depreciation/Amortization

0.2%

0.1%

0.5%

Total IT

1.6%

1.2%

1.7%

Telephone

0.9%

0.9%

1.1%

Postage

0.6%

0.6%

0.6%

Supplies/Printing

1.1%

1.1%

0.6%

Dues/Subscriptions/Contributions

0.8%

0.6%

1.1%

Taxes/Licenses

0.5%

0.4%

0.5%

Insurance

1.6%

1.6%

1.4%

Professional Fees

1.0%

0.9%

1.1%

Bad Debts

0.2%

0.1%

0.4%

Outside Services

0.4%

0.4%

0.4%

Education/Training

0.4%

0.4%

0.3%

Miscellaneous

0.4%

0.2%

0.6%

Total Operating

16.1%

14.4%

16.9%

Administrative Expenses

Amortization of Intangibles

1.4%

1.2%

1.3%

Officer Life

0.3%

0.6%

0.1%

Interest

0.5%

0.3%

0.7%

Other

0.2%

0.0%

0.0%

Total Administrative

2.4%

2.1%

2.0%

Total Expenses

84.4%

75.8%

81.2%

Pre-Tax Profit (Loss)

15.6%

24.2%

18.8%

EBITDA

18.3%

26.0%

21.7%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

3.1%

10.2%

5.2%

Selling Expense

3.8%

12.3%

13.1%

Operating Expense

3.0%

0.5%

5.9%

Administrative Expense

-4.9%

-25.9%

3.2%