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49

2009 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Revenues/Expenses

Agencies with Revenues Between $2,500,000 and $5,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Revenue/Expense/Profit Summary

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

49.4%

50.8%

47.0%

Bonds

2.5%

1.9%

1.6%

Personal Lines

23.4%

27.5%

22.8%

VAS - P&C

1.3%

0.2%

0.0%

Contingent/Bonus

10.9%

13.6%

15.6%

Group Life & Health

8.8%

2.7%

7.9%

Individual Life & Health

2.2%

2.4%

3.6%

VAS - L&H

0.0%

0.0%

0.0%

Bonus/Overrides

0.6%

0.0%

0.6%

Investments

0.6%

0.7%

0.5%

Miscellaneous

0.3%

0.3%

0.4%

Total Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

1.1%

0.3%

0.5%

Net Revenues

98.9%

99.7%

99.5%

Expenses (as % of Net Revenues)

Compensation

61.2%

53.3%

57.5%

Selling

4.6%

5.9%

4.8%

Operating

16.1%

14.4%

16.9%

Administrative

2.4%

2.1%

2.0%

Total Expenses

84.4%

75.8%

81.2%

Pre-Tax Profit

15.6%

24.2%

18.8%

Pro Forma Pre-Tax Profit

1

22.4%

34.3%

25.1%

Operating Pre-Tax Profit

2

2.2%

6.4%

2.0%

EBITDA

3

18.3%

26.0%

21.7%

Pro Forma EBITDA

4

25.3%

36.4%

28.4%

1

Pre-tax Profits if

discretionary expenses

are eliminated (e.g.

certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization

4

EBITDA if discretionary

expenses are eliminated

(e.g. certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded