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69

2009 Best Practices Study | Agencies with Revenues Between $5,000,000 and $10,000,000 | Revenues/Expenses

Agencies with Revenues Between $5,000,000 and $10,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Revenue/Expense/Profit Summary

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

47.1%

47.0%

42.3%

Bonds

1.2%

0.2%

0.3%

Personal Lines

25.2%

31.2%

15.2%

VAS - P&C

0.2%

0.2%

0.2%

Contingent/Bonus

8.0%

8.3%

8.0%

Group Life & Health

12.7%

9.9%

23.7%

Individual Life & Health

3.7%

1.0%

8.0%

VAS - L&H

0.1%

0.0%

0.2%

Bonus/Overrides

0.4%

0.5%

1.1%

Investments

1.1%

1.5%

1.0%

Miscellaneous

0.3%

0.0%

0.0%

Total Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

1.1%

0.1%

3.1%

Net Revenues

98.9%

99.9%

96.9%

Expenses (as % of Net Revenues)

Compensation

65.0%

62.0%

70.8%

Selling

3.1%

2.5%

3.5%

Operating

13.5%

11.7%

12.8%

Administrative

3.2%

1.3%

2.6%

Total Expenses

84.8%

77.4%

89.7%

Pre-Tax Profit

15.2%

22.6%

10.3%

Pro Forma Pre-Tax Profit

1

20.5%

32.7%

19.6%

Operating Pre-Tax Profit

2

5.6%

12.3%

-0.1%

EBITDA

3

17.6%

23.5%

13.1%

Pro Forma EBITDA

4

22.9%

33.7%

22.4%

1

Pre-tax Profits if

discretionary expenses

are eliminated (e.g.

certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization

4

EBITDA if discretionary

expenses are eliminated

(e.g. certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded