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68

2009 Best Practices Study | Agencies with Revenues Between $5,000,000 and $10,000,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Between $5,000,000 and $10,000,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

4.3%

4.0%

3.5%

Occupancy Depreciation/Amortization

0.1%

0.0%

0.1%

Total Occupancy

4.4%

4.0%

3.6%

Office Equipment Expenditures

0.4%

0.3%

0.2%

Office Equipment Depreciation

0.2%

0.0%

0.3%

Total Office Equipment

0.6%

0.3%

0.5%

IT (Information Technology)

1.3%

1.3%

1.3%

IT Depreciation/Amortization

0.3%

0.2%

0.4%

Total IT

1.6%

1.5%

1.7%

Telephone

0.6%

0.6%

0.6%

Postage

0.5%

0.3%

0.4%

Supplies/Printing

0.8%

0.8%

0.8%

Dues/Subscriptions/Contributions

0.8%

0.5%

0.6%

Taxes/Licenses

0.3%

0.4%

0.4%

Insurance

1.6%

1.4%

1.4%

Professional Fees

0.7%

0.5%

0.6%

Bad Debts

0.3%

0.0%

0.7%

Outside Services

0.5%

0.6%

0.6%

Education/Training

0.4%

0.4%

0.4%

Miscellaneous

0.4%

0.2%

0.6%

Total Operating

13.5%

11.7%

12.8%

Administrative Expenses

Amortization of Intangibles

1.0%

0.4%

0.3%

Officer Life

0.4%

0.6%

0.7%

Interest

0.7%

0.3%

1.6%

Other

1.1%

0.0%

0.0%

Total Administrative

3.2%

1.3%

2.6%

Total Expenses

84.8%

77.4%

89.7%

Pre-Tax Profit (Loss)

15.2%

22.6%

10.3%

EBITDA

17.6%

23.5%

13.1%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

2.1%

-0.3%

4.4%

Selling Expense

0.5%

1.4%

-3.0%

Operating Expense

8.1%

4.3%

12.9%

Administrative Expense

-1.7%

-16.4%

3.6%