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89

2009 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Revenues/Expenses

Agencies with Revenues Between $10,000,000 and $25,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Revenue/Expense/Profit Summary

Expenses (as % of Net Revenue)

Average

+25% Profit

+25% Growth

Revenues (% by Source)

Commercial Lines

52.7%

48.0%

43.8%

Bonds

1.9%

3.1%

1.4%

Personal Lines

12.4%

19.6%

19.9%

VAS - P&C

0.6%

0.8%

0.7%

Contingent/Bonus

10.1%

14.6%

12.3%

Group Life & Health

17.0%

9.4%

15.6%

Individual Life & Health

1.6%

1.8%

2.6%

VAS - L&H

0.2%

0.0%

0.4%

Bonus/Overrides

1.2%

0.1%

2.1%

Investments

1.2%

1.4%

1.0%

Miscellaneous

1.3%

1.3%

0.1%

Total Revenues

100.0%

100.0%

100.0%

Less Brokerage Commission Expense

1.2%

2.6%

2.2%

Net Revenues

98.8%

97.4%

97.8%

Expenses (as % of Net Revenues)

Compensation

66.5%

58.2%

61.6%

Selling

2.9%

2.9%

3.4%

Operating

13.3%

11.6%

11.9%

Administrative

2.4%

1.0%

2.0%

Total Expenses

85.0%

73.7%

78.9%

Pre-Tax Profit

15.0%

26.3%

21.1%

Pro Forma Pre-Tax Profit

1

18.8%

33.9%

26.8%

Operating Pre-Tax Profit

2

2.3%

10.0%

5.4%

EBITDA

3

18.2%

27.9%

23.4%

Pro Forma EBITDA

4

20.4%

31.8%

23.6%

1

Pre-tax Profits if

discretionary expenses

are eliminated (e.g.

certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded

2

Pre-tax Profits excluding

income from

contingents, bonus and

investment income

3

EBITDA—Earnings

Before Interest Taxes

Depreciation and

Amortization

4

EBITDA if discretionary

expenses are eliminated

(e.g. certain owner’s

perks/benefits), and one-

time or extraordinary

revenues are excluded