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88

2009 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Revenues/Expenses

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Profile

Agencies with Revenues Between $10,000,000 and $25,000,000

Expenses

(continued)

Average

+25% Profit

+25% Growth

Operating Expenses

Occupancy Expenditures

3.5%

3.4%

3.4%

Occupancy Depreciation/Amortization

0.2%

0.4%

0.2%

Total Occupancy

3.8%

3.8%

3.6%

Office Equipment Expenditures

0.3%

0.2%

0.3%

Office Equipment Depreciation

0.6%

0.3%

0.4%

Total Office Equipment

0.9%

0.5%

0.7%

IT (Information Technology)

1.2%

0.9%

1.0%

IT Depreciation/Amortization

0.5%

0.4%

0.5%

Total IT

1.6%

1.3%

1.5%

Telephone

0.7%

0.6%

0.6%

Postage

0.4%

0.4%

0.3%

Supplies/Printing

0.7%

0.7%

0.6%

Dues/Subscriptions/Contributions

0.6%

0.5%

0.5%

Taxes/Licenses

0.4%

0.3%

0.3%

Insurance

1.4%

1.1%

1.0%

Professional Fees

0.9%

1.2%

1.3%

Bad Debts

0.1%

0.1%

0.1%

Outside Services

0.8%

0.5%

0.8%

Education/Training

0.3%

0.2%

0.3%

Miscellaneous

0.6%

0.4%

0.2%

Total Operating

13.3%

11.6%

11.9%

Administrative Expenses

Amortization of Intangibles

1.1%

0.5%

1.0%

Officer Life

0.3%

0.1%

0.4%

Interest

0.8%

0.0%

0.2%

Other

0.2%

0.4%

0.4%

Total Administrative

2.4%

1.0%

2.0%

Total Expenses

85.0%

73.7%

78.9%

Pre-Tax Profit (Loss)

15.0%

26.3%

21.1%

EBITDA

18.2%

27.9%

23.4%

Average

+25% Profit

+25% Growth

Growth Over Prior Year

Compensation Expense

2.3%

5.8%

7.7%

Selling Expense

4.9%

7.0%

11.6%

Operating Expense

3.5%

-2.4%

-0.5%

Administrative Expense

0.0%

3.7%

12.2%